Frequently Asked Questions
Find answers to common questions about IFT FIRST's 2024 Event
Registration
How do I register in advance? What are the rates?
- Registration rates can be found Registration & Access
How can I edit or cancel my registration?
- If you need registration assistance, please reach out to the customer service team:
- Email: [email protected]
Phone: Monday through Friday, 9:00 am - 8:00 pm Eastern Time
Toll-Free:1.877.305.5195
International: +1.980.819.4638
Travel & Housing
How do I make my hotel reservations?
- Hotel reservations can be made once you complete your IFT FIRST Registration. You will receive a link to book your hotel in your registration confirmation. Additional reminders to reserve housing will follow.
Who do I contact for help with my hotel reservations?
- Please contact [email protected] for housing help or call 877.305.5195 (Domestic) or 980.819.4639 (International) from 9am-8pm eastern time.
I am an international attendee and need help with my visa, who do I contact?
Will there be shuttle for IFT FIRST?
- Yes, visit https://www.iftevent.org/hotel-travel/travel for information about getting around Chicago, including shuttle service.
- Looking for our shuttle routes, download IFT FIRST 2024 Shuttle Service to McCormick Place
Where can I find more information about visiting Chicago?
IFT FIRST General Information
When and Where will IFT FIRST take place?
- IFT FIRST: Annual Event & Expo will take place July 14-17 at McCormick Place Convention Center in Chicago, IL.
- McCormick Place Convention Center
2301 S Martin Luther King Dr
Chicago, IL 60616
What is the dress code for IFT FIRST?
- The dress code for IFT FIRST is business casual. We also recommend dressing in layers and comfortable shoes.
Will there be Wi-Fi available during IFT FIRST?
- Yes, Wi-Fi will be available in McCormick Place during IFT FIRST. Details on accessing the Wi-Fi will be available closer to the event date.
How do I request special assistance during IFT FIRST?
- While registering for IFT FIRST, you will have the opportunity to request special assistance and other services to be provided during the event.
Programming at IFT First
Where can I find a Schedule at a Glance?
- Please visit https://www.iftevent.org/schedule/schedule-overview to view the Schedule at a Glance.
Will there be an event mobile app for IFT FIRST?
- Yes, the IFT FIRST app will be available for download from the Apple store or Google Play store in early July, check back later for details.
How can I host an Alumni or Affiliate Event?
Where can I find more information about the Fun Run?
IFT FIRST Policies
Where can I locate IFT's Privacy Policies, Code of Conduct and Event Policies?
- IFT Privacy Policy - https://www.ift.org/about-ift/policies/privacy-policy
- IFT Event Policies - https://www.iftevent.org/attend/ift-event-policy
What is suitcasing?
- Suitcasing is an unethical business practice in which companies will gain access to an event by obtaining event credentials (attendee badge, expo-only badge, etc.) and then soliciting for business within the expo hall or other spaces used for the conference. Solicitation at IFT FIRST by any company that is not an official exhibitor of the event is strictly prohibited. Violators will be removed from the meeting. Policies are subject to change without notice.