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How to access FIRST (

As an attendee, you will have received an access email from JUNO ([email protected]). This will contain your access information.

The FIRST event platform is located at: Be sure to watch this video, which provides a helpful walkthrough of how to use the FIRST platform and where to find important resources and content.

To have the best experience on the FIRST platform be sure to:
Use the latest version of Chrome; Clear your cache from and cookies; Disconnect from VPN; Disable browser extensions

Email Support

Should you have a question please direct them to one of the following contacts and we will respond to you as soon as possible.

Registration questions: IFT21
General questions: [email protected]  
Speaker questions: [email protected] 
FIRST Solution Provider & Solution Exchange questions: [email protected]  
Fun Run and Fitness questions: [email protected] 
Student events and competitions questions: [email protected] 
IFT Membership questions: [email protected]

Phone Support (Weekday Only)

General Event Questions 
Toll-Free: 1.800.IFT.FOOD (800.438.3663) 
International: +1.312.782.8424

Note: Phone support hours are Monday–Friday, 8:15 a.m.–4:45 p.m. (CT)

Sponsorship Strategic Account Managers

Susan Young
East Coast and International
[email protected]

Bonny McColl
West Coast
[email protected]

When we come together as one, we accomplish more. Come to learn, network, and discover; leave CONNECTED, ENABLED, and INSPIRED.