Contact Us

How to access FIRST (iftfirst.org)

As an attendee, you will have received an access email from JUNO ([email protected]). This will contain your access information.

The FIRST event platform is located at: iftfirst.org. Be sure to watch this video, which provides a helpful walkthrough of how to use the FIRST platform and where to find important resources and content.

To have the best experience on the FIRST platform be sure to:
Use the latest version of Chrome; Clear your cache from and cookies; Disconnect from VPN; Disable browser extensions

Email Support

Should you have a question please direct them to one of the following contacts and we will respond to you as soon as possible.

Registration questions: IFT21
General questions: [email protected]  
Speaker questions: [email protected] 
FIRST Solution Provider & Solution Exchange questions: [email protected]  
Fun Run and Fitness questions: [email protected] 
Student events and competitions questions: [email protected] 
IFT Membership questions: [email protected]

Phone Support (Weekday Only)

General Event Questions 
Toll-Free: 1.800.IFT.FOOD (800.438.3663) 
International: +1.312.782.8424

Note: Phone support hours are Monday–Friday, 8:15 a.m.–4:45 p.m. (CT)

Sponsorship Strategic Account Managers

Exhibitor Sales Contact Information

Companies that begin with the #-I should contact:
Sabrina Bracken, Sales Account Manager
IFT Exhibits Team c/o SPARGO, Inc.
Direct: [email protected]
Phone: 571-207-8392

Companies that begin with the J-P should contact:
Laura Wills, Sales Account Manager
IFT Exhibits Team c/o SPARGO, Inc.
Direct: [email protected]
Phone: 703-592-4397

Companies that begin with the Q-Z should contact:
Walid Mansoor, Sales Account Manager
IFT Exhibits Team c/o SPARGO, Inc.
Direct: [email protected]
Phone: 703-679-3977

For Sales Assistance in China
Kalison Huang, Sales Manager
IFT Exhibits Team c/o Wen
Global Solutions
Direct: [email protected]
Phone: +86 755-3303-3338
WeChat: 13809899882