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As we continue to plan for an exciting IFT20 virtual experience, we are happy to assist you with any questions you may have. should you have a question please direct them to one of the following contacts and we will address your question as soon as possible.

NOTE: Be sure to subscribe to the IFT20 attendee updates and exhibitor updates to receive planning and programming updates.

All times are in Central Standard Time. 

Live Chat Support

SHIFT20 Virtual Event and Expo Site 

Includes questions about sessions, events, socials, and profiles. Live Chat support will be active in the lower right of your screen during the times below.  Visit Live Chat
 
Support Hours:   
Saturday & Sunday | 10:00 a.m. - 4:00 p.m. CDT
Monday | 8:00 a.m. - 6:30 p.m. CDT
Tuesday | 8:00 a.m. - 6:30 p.m. CDT
Wednesday | 8:00 a.m. - 6:30 p.m. CDT 

SHIFT20 Planner and Exhibitor Showcase Site 
Includes questions about exhibitor directory, contacting exhibitors and My Planner.  
Visit IFT Help  
 
Support Hours:  
Saturday & Sunday | 10:00 a.m. - 4:00 p.m. CDT
Monday | 8:00 a.m. - 6:30 p.m. CDT
Tuesday | 8:00 a.m. - 6:30 p.m. CDT
Wednesday | 8:00 a.m. - 6:30 p.m. CDT 

Email Support

General questions: [email protected]  
Speaker questions: [email protected] 
Registration questions: [email protected] 
My Planner questions: [email protected] 
Exhibitor Showcase questions: [email protected] 
IFT21 Booth Selection questions: [email protected]  
Fun Run + Fitness questions: [email protected] 
IFTSA events and competitions questions: [email protected] 
IFT Membership questions: [email protected]  

Phone Support

Registration  
Hours: 8:00 a.m. – 5:00 p.m. CDT 
Toll-Free: 800.462.9440   
International: +1.847.996.5848  

General Event Questions 
Hours: 8:00 a.m. – 5:00 p.m. CDT 
Toll-Free: 1.800.IFT.FOOD (800.438.3663) 
International: +1.312.782.8424 

SHIFT20 Planner and Exhibitor Showcase 
Hours: 7:00 a.m. – 3:30 p.m. CDT 
Toll-Free: 888-527-8823   
International: +1.513.527.8823  

Stand/Booth Sales & Support

Bato Prostran
[email protected]
+1.312.604.0278


Sponsorship Strategic Account Managers

Susan Young, Director of Sales
East Coast & International
[email protected]
+1.215.287.6481
 

Bonny McColl
West Coast
[email protected]
+1.630.841.2928

Tiffany Teal 
Strategic Account Associate (Northeast and Midwest)

[email protected]
+1.443.802.2576

 

IFT20 is the place, the platform, and the event that helps the food industry imagine, learn, connect, and shift to what’s possible.